JDA Solution Download Avon Case Study

Avon sells its beauty and related products globally through multiple channels including direct, Internet, catalog and outlets. The complexity of its business had increased due to consolidation and globalization of both competitors and customers and the rapid growth of developing markets. This resulted in fluctuations in product demand and a complex supply chain. The company sought to centralize planning for demand, inventory and supply in order to remain competitive and achieve sustained growth. Leveraging JDAโ€™s Manufacturing Planning and Intelligent Fulfillmentย solutions, Avon realized the following results:

  • Increased customer service rating to 99.5 percent
  • Reduced inventory levels by 17 percent
  • Achieved a savings of $20 million
  • Gained complete visibility of all aspects of the supply chain
  • Improved demand forecasting capabilities
 

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