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Maintenance & Support

Our Service that entails preventing and solving errors to keep the IT environment healthy. The service may include identifying and tracing any necessary modifications to the software. The maintenance team also conducts an impact analysis to establish how the suggested changes affect application performance.

Person

Software Maintenance

Our service of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more 

Support Service

Our service provides ticket-based helpdesk as a ticket management system that allows enterprises to implement strong and effective workflows for internal and customer-facing support departments. Keep track of tickets raised by users, attend to them, reassign them to appropriate department or organizations, and generate reports and more. 

Solution Consulting

Outsource Service

Our service allows our customers to outsource the basis and system administration work to Nexus through our helpdesk ticketing system.

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